Policies
How donations are submitted, verified and recorded.
Submitting a donation form is a notification to us, not a payment. Donations remain Pending until our team has verified the payment. A donation may move through Verification Required, Under Review, Verified and Completed, or be marked Rejected or Cancelled where it cannot be confirmed.
Receipts are issued only after a donation has been verified, and are sent to the email address given on the donation form. Keep your donation reference so we can find your gift quickly.
Always send the exact coin on the exact network shown in the donation panel. Where a destination tag or memo is required, it must be included. Transfers sent to the wrong network or without a required tag may not be recoverable.